International Journals of Multidisciplinary
Research Academy (IJMRA)

Abstract:
In an age when customers have access to huge amount of information about a company, its competitors and its products, customer experience becomes highly important as it becomes an important source for a long-term competitive advantage. However, success for any company does not depend just on digital engagements and excellence. What is required is a digital-first attitude with a human touch. This study tries to focus on how these elements can be perfectly combined in order to give the maximum benefit to both the customers and the companies by taking in consideration variables like the level of adoption of technology and its satisfaction rate among customers by drawing relationships between the same.
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Abstract:
Farmer fight in India is certainly not another thing. It has been happening through ages. Farmers fight started since the hours of pre freedom
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